1. Master the First Seven Seconds
Studies show people form impressions in mere seconds - but what exactly do people notice? Your posture, smile, the way you dress and energy often speak before you do. Walk into every room as though you belong there. Interestingly, your voice is also one of the very first cues people pick up on to gauge confidence and authority - so make sure your first words are professional and spoken clearly and with power. “Good morning” is more powerful than “Hi”.
2. Perfect Your Handshake and Greeting
A confident but approachable handshake paired with genuine eye contact and a warm smile signals trust and charisma instantly. Pro Tip: Never sit while shaking hands, always stand.
3. Dress to Project, Not Just Impress
Clothing is a tool of communication. Aim for attire that not only aligns with your workplace culture but also subtly amplifies your personal brand.
4. Punctuality is Magnetic
Arriving on time conveys reliability and respect - but arriving five minutes early shows presence, readiness, and poise. It's best practice to arrive 10 minutes early for an in-person business meeting.
5. Names are Gold, Remember Them and Use Them
Using someone’s name in conversation is one of the simplest, yet most powerful ways to create connection and leave a lasting mark. A study in Cerebral Cortex shows that hearing your name activates your auditory attention network - basically, your brain lights up and you're more alert, even if you weren’t paying attention before.
6. Mind Your Digital Handshake
Your emails, social media presence, and even your out-of-office reply are extensions of your brand. Keep them polished, kind, and on-point. Read about the best practices for email etiquette here.
7. Charisma in Conversation
Balance speaking and listening. Lean in, ask thoughtful questions, and let others feel like the most important person in the room when speaking to you.
8. Silence Negative Talk
Gossip and negativity chip away at credibility. Redirect with optimism or remain gracefully neutral.- charisma is contagious, but so is criticism.
9. Dining with Finesse
Business often happens over meals. Knowing how to navigate table settings, order with ease, and keep conversation flowing shows quiet confidence.
10. Own the Room Virtually
From posture on a Zoom call to lighting and background, virtual presence is just as influential as walking into a boardroom. Remember to sit facing a light (natural light toward your face is best where possible).
11. Follow Through with Elegance
A well-timed thank-you note, recap, or thoughtful check-in shows attentiveness. It turns a good impression into a lasting relationship. An email thank you note should go out within 1 business day and a handwritten thank you note within 3 days.
12. Confidence with Courtesy
The true hallmark of etiquette is blending authority with kindness. You don’t just want to be remembered - you want to be remembered fondly.
